I intentionally shut out a restaurant that didn't have online ordering. I like their food, one sandwich in particular was a favorite, but they had a nearby competitor I liked just as much that DID have online ordering.
I'm hard-of-hearing, so online ordering is a godsend compared to the old days of calling up a fast speaking, often accented person with terrible background noise. So if the choice is between calling one restaurant, or ordering online from a different restaurant, I will always pick the online ordering.
The restaurant without online ordering eventually closed, despite the fact the neighborhood has really boomed, and I'm sure no small part of it is because of their refusal to do online ordering.
I'm hard-of-hearing, so online ordering is a godsend compared to the old days of calling up a fast speaking, often accented person with terrible background noise. So if the choice is between calling one restaurant, or ordering online from a different restaurant, I will always pick the online ordering.
The restaurant without online ordering eventually closed, despite the fact the neighborhood has really boomed, and I'm sure no small part of it is because of their refusal to do online ordering.