If you're getting that when you're trying to log-in, then you're having trouble accessing your GitLab.com account, with which our support team can help you - https://support.gitlab.com
That's our chart of backend sessions / sec for GitLab.com [1].
There's also a chart for frontend sessions [2], please keep in mind that there's a lot of CI / bot sessions on these dashboards. In addition to that there's much other interesting info on our HAProxy Grafana dashboard [3]. In case anyone's interested in even more metrics, there's a bunch of interesting dashboards on our Grafana instance [4].
Apart from what the community already outlined, we're always looking to improve performance of GitLab itself, you can check out our ongoing efforts in [1].
Apart from that, we'll also working on improving performance of GitLab.com. Here's a list of issues we're working on [2]
If performance is crucial to you, we invite you to try out a self-hosted CE instance. It should be fairly easy. We even have ready-made Docker containers [3]. As always, if there's any issues just ask away and we'll do our best to help.
Sorry to hear you're experiencing issues. Are you still affected? Are you logged in? If so, could you please open an issue in https://gitlab.com/gitlab-com/support-forum/issues with as much info as possible?
We have free private repositories for all users and you can organize users into groups. Is this what you're looking for? If not, could you provide more context into what you're looking for?
Sorry to hear you think our UI is awful. We're constantly trying to improve every part of the product, including our UX. There's a couple of ongoing initiatives currently, like the navigation overhaul [1]. You can list all current UX issues in [2]. We're also very appreciative of any and all community feedback. You can create an issue about anything specific you find bad in our UI (or any other part of the product) in [3].
We also like to think that we bring a couple of novel features to the game. You can check out a list of all our features in [4]
We're working very hard on making it a pleasant and enjoyable experience. We're currently planning a navigation overhaul [1]. You can also check out a list of all current UX issues in [2]. And, any specific feedback is greatly appreciated, you can open an issue about anything at [3].
You can take a look at some ongoing performance-related issues at https://gitlab.com/gitlab-org/gitlab-ce/issues?scope=all&utf... as well as some already completed improvements at https://gitlab.com/gitlab-org/gitlab-ce/issues?scope=all&utf...
There's also a plethora of ongoing efforts on making our hosted instance GitLab.com even faster. Lots of issues to look over at https://gitlab.com/gitlab-com/infrastructure/issues?scope=al...