My beef with them was when we quit using the 'Pro' product. We were using a feature that let us do software updates and scripting, which was kind of pointless when we could do those things with Windows server or other solutions.
We then went down to the 'Central' version of LogMeIn, as it still provided remote access capabilities (which was all we wanted) and were able to save a bit of money. Well, two months later they billed us the full renewal price of the old product ($2499) and it took us 6 months of back and forth with them to refund that.
We then went down to the 'Central' version of LogMeIn, as it still provided remote access capabilities (which was all we wanted) and were able to save a bit of money. Well, two months later they billed us the full renewal price of the old product ($2499) and it took us 6 months of back and forth with them to refund that.