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>>If you work at a handset manufacturer, and sit in on sales calls, and one of your team members brings up anything remotely related to this or VOIP, you might see the carrier buyers get visibly upset and literally walk out of the room.

Is your anecdote over a decade old? That may have happened to a much weaker extent before IMS[1] carrier deployments became widespread, and before the consolidation of the Android and iOS platforms. Not to say that VoIP apps like Skype, Viber, WhatsApp, WeChat Voice, KaoKao, etc. plug into carrier IMS cores, but carriers definitely did see the writing on the wall and prepared for the cannabilization of their voice revenue for quite some time.

Note that Apple devices enabled voice-over-LTE as part of their iOS 8 rollout on iPhone 6's or higher[2], and Google recently figured out how to do the same for some Project Fi phones back in Feburary 2017[3].

The last remnant of strong wireless VoIP app vs. wireless voice differentiation practices is mainly the Middle East, but I believe handset manufacturers around the world generally do not experience such vehement (or even any) pushback from carriers these days.

[1] https://en.wikipedia.org/wiki/IP_Multimedia_Subsystem

[2] https://support.apple.com/en-us/HT203078

[3] https://9to5google.com/2017/02/17/google-mvno-project-fi-vol...



"see communication services " - not just VOIP.

Carriers will fight tooth and nail, 2018 and long beyond for anything related to data, voice, texting, essentially anything services related.

The bulk of their revenues at least are still made up of 'voice packages'. Do you think that they are just going give that up?

They will fight any handset maker on this - and by the way apps, and search.

Tooth and nail, balls to the wall an only Apple can basically do as they please.

They'll try to negotiate a cut of VOIP revenue, they'll demand that such apps cannot be preloaded, they'll demand a cut of search revenues from Google. They'll demand a cut of app store revenues. Or demand that their own app stores be installed.

Anything voice, data or services oriented they want a cut of.

" but carriers definitely did see the writing on the wall and prepared for the cannabilization of their voice revenue for quite some time."

They are not - moreover, there are 10's of billions to be made in the meantime as voice wanes - moreover, I think we'll see regular voice services with 'phone numbers' for a very long time yet.

Consider net neutrality - it's an attempt by carriers to undercut major players and demand more revenue for QoS etc..

No, it's a huge, huge turf war. One of the biggest 'open wars' in business because the fault lines are always changing whereas in most other industries there are many norms and practices that have developed between different layers of the value chain that have stabilized over time.

Between carriers, handset manufacturers ... it's blood.


> deacade old

> apple got halfway in 2015 and google started to roll over it in 2017

> samsung still show a permanent "calls over wifi" notification

I think "over a decade" may be a stretch for non-google/apple, unfortunately.




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