I'm a huge fan of Pivotal Tracker and I'm delighted they are going to be charing a reasonable rate for this valuable service. Also delighted they are keeping it free for open-source, non-profit and individual use.
However I read that they are going to require you to pay for the upper tiers to use JIRA sync and other such features... wasn't JIRA support built into Pivotal Tracker by the community/3rd party or is this now their own implementation?
It would be wrong, imo, if they were charging a higher tier to use a community built plugin.
(why anyone would want to use JIRA is another matter, however)
It would be wrong, imo, if they were charging a higher tier to use a community built plugin.
The nature of contributing to OSS is that you are spending your time for the benefit of for-profit companies. That is, very possibly, a poor business decision if you are not being compensated directly while doing it. If you aren't being compensated, then you should expect to receive everything the MIT license lists under Section 42: Stuff The End User Owes You.
I actually prefer JIRA. I find tracker to be exceptionally difficult to use when trying to organize a large number of tasks and bugs. Turns out I have a lot of problems with my code :).
Integration with JIRA is a built-in feature (not community contributed), along with Zendesk, Bugzilla, Lighthouse, and Get Satisfaction integration. More are coming, but these tend to be the mostly costly to support.
And the idea with these integrations is that your team can do focused collaboration (with Tracker) on some subset of issues/bugs that are stored in a larger, more widely used tracking system at your company (eg JIRA).
However I read that they are going to require you to pay for the upper tiers to use JIRA sync and other such features... wasn't JIRA support built into Pivotal Tracker by the community/3rd party or is this now their own implementation?
It would be wrong, imo, if they were charging a higher tier to use a community built plugin.
(why anyone would want to use JIRA is another matter, however)