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What sorts of things can influence a riders rating? It doesn't seem like there are too many things a rider can screw up...


Don't bring your kids. I had a perfect 5 until I brought my kids with me.

They were well behaved and quiet, but it took me a minute to install the car seat and uninstall it, and the driver was clearly annoyed.

Look man, the law says they have to be in the seat, and for their safety, they have to be in the seat. I'd pay more if I could, but I can't.

Now I usually tell the driver to start the ride as soon as I get there so they get paid for waiting for me to install and uninstall the seat.

I just wish Uber had a "I have a car seat" checkbox that would pay the driver a couple extra bucks (and charge me extra). Then everyone would win.

The driver would get extra for taking someone with kids and they would know in advance and not get annoyed.

Also I know I got dinged on my rating once because the driver couldn't find me. I can't help it if Seattle literally has streets on top of each other and there is no way to tell the driver I'm on the bottom road and not the top!


> I just wish Uber had a "I have a car seat" checkbox

We experienced this when going to and from the airport. Not all drivers were prepared for four persons each with big suitcases.

So yeah, some extra info checkboxes seems like a win-win to me.


> Now I usually tell the driver to start the ride as soon as I get there

They already bill for wait time. I needed to get picked up from home once but my house is on a street that Uber's mapping system apparently doesn't understand how to navigate to properly. The driver went to the wrong place to try to pick me up, and they billed me for "wait time" even though I was exactly where I said I would be!


Uber sounds more and more like a Black Mirror dystopia. I think I'll go back to using taxis. (Where I live there is no Uber, but I've used a lot it while traveling)


Try Lyft a few times before you do that


Unfortunately Lyft only operates in North America, and I haven't traveled there in many years now. I have used some other regional competitors (Cabify in Spain)


Part of the problem is ratings are arbitrary on both sides. I take Uber every day for work, and I'm an Uber Diamond user, but I have a 4.50 rating, which my friend tells me is incredibly low. So I'm not taking drunk trips, and my trips are usually within SF, to SFO, or Mountain View.

However, I'm a minority and an introvert so I can't help but feel like I'm being dinged for not being an ideal passenger even though all that matters is going from A to B . So it sucks to read that ontop of my other perks going away there are drivers who will decide to not pick me up despite the fact I spend almost a grand every month on Uber.

I'm happy AB5 seems to be a win for driver, but its looking like a loss for riders and just pushing Uber into a taxi service with an app.




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