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the "automatic" adjective is what the problem is. i had the exact same experience. i expect an "automatic" refund. i had to search my order, and notice the comment, as if the refund is optional. any other companies would have issued the refund without asking if i really want it, and hoping i will not check the order and notice the question


You would’ve eventually received an automatic refund (or the product!) even if you did nothing.

Amazon really isn’t trying to screw you here, they’re just being transparent about a likely delivery issue and offering you the opportunity to cancel the order.




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