Anecdote: the majority of non-tech business owners I know passionately hate Google. These are guys in their 40s and 50s. The reasons may differ, but the hatred does not.
For them, the reasons are more about manipulating search results to control public opinion.
For me, it's things like hiding organic search queries from Google analytics and saying they broke it for "privacy reasons". Even though I can still see search queries for paid traffic. And the terrible quality of search results now. Oh, and the completely selective enforcement of rules (looking at you "unfair advantage" policy).
Business owners and techies are still a minority of users. I'm not taking a stance here, just trying to realistically evaluate the "users have lost trust in Google" statement but it seems that we want to stay oblivious and glutton in Google's presumed downfall instead.
For them, the reasons are more about manipulating search results to control public opinion.
For me, it's things like hiding organic search queries from Google analytics and saying they broke it for "privacy reasons". Even though I can still see search queries for paid traffic. And the terrible quality of search results now. Oh, and the completely selective enforcement of rules (looking at you "unfair advantage" policy).