The reason he puts it as "LOVE" is directly because products aren't allowed to launch unless they can prove they have sufficient capacity. And AFAIK the policy was put in place because of a few high profile failures where a popular service launched and then keeled over from high demand.
I don't necessarily think it's the right trade-off, but it's important to note that it is a trade-off, and other people absolutely love the effects of something that I find rather annoying as an engineer.
The root of all evil. At Google. That's ironic.
Another great quote: "Amazon EC2 is a better ecosystem for fast iteration and innovation than Google’s internal borg system."