HR tends to know nothing about solving "performance issues" -- especially since by and large, they tend to have next-to-zilch understanding of what the day-to-day work is actually about - let alone what constitutes good or bad "performance". So from there - their role pretty much boils down to:
"OK, so you've decided to start pushing this person out of the company's bowels. Let's make sure we do with with proper legal CYA and minimal side effects, otherwise. In fact we have system in place already - it's called PIP:"
"Ya see, you just gotta make up some quote-unquote 'goals' for the problem employee to 'agree to'. And then of course, don't actually support them (and just for fun, sometimes outright block them - subtly, of course) from reaching them. Whether they quit and/or have a nervous breakdown -- or inevitably fail at achieving the 'goals' we set out for them -- either way, in a month or two they'll be toast -- guaranteed."
The very essence of being a good manager, then -- is helping to resolve (or at least clarify) performance issues before they get "escalated" to that level (which is an ironic term, given that again, it pretty much always boils down to -- "how do we get rid of this person?")
HR tends to know nothing about solving "performance issues" -- especially since by and large, they tend to have next-to-zilch understanding of what the day-to-day work is actually about - let alone what constitutes good or bad "performance". So from there - their role pretty much boils down to:
"OK, so you've decided to start pushing this person out of the company's bowels. Let's make sure we do with with proper legal CYA and minimal side effects, otherwise. In fact we have system in place already - it's called PIP:"
https://en.wikipedia.org/wiki/Performance_improvement
"Ya see, you just gotta make up some quote-unquote 'goals' for the problem employee to 'agree to'. And then of course, don't actually support them (and just for fun, sometimes outright block them - subtly, of course) from reaching them. Whether they quit and/or have a nervous breakdown -- or inevitably fail at achieving the 'goals' we set out for them -- either way, in a month or two they'll be toast -- guaranteed."
The very essence of being a good manager, then -- is helping to resolve (or at least clarify) performance issues before they get "escalated" to that level (which is an ironic term, given that again, it pretty much always boils down to -- "how do we get rid of this person?")