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Only somewhat related: I was provided a Latitude 5520 from my work, as they wanted everything to be done on company-owned hardware. I've had it nearly two years now, and it _still_ has two major issues.

The first is it cannot hibernate; if it goes to hibernation, the CPU will run full throttle until the battery is dead. Sleep is fine at least, so I get by with just disabling hibernation. Not a huge deal as 95% of the time it is on my desk and plugged in.

The second: you cannot unplug a USB keyboard while it is running or else the machine will hard-freeze and requiring a hard-reboot to recover. I originally set up a KVM switch for my mouse/keyboard to switch between my personal machine and work machine without having to plug/unplug a bunch of stuff, but it will automatically switch over if it detects one machine is active while the other is not, and that would usually end up freezing the Dell every night.

Absolutely inexcusable all around for these kind of issues to go on this long. I have to imagine it's either solely warranty/service contracts, or simply sheer naivete on alternatives from large businesses, keeping Dell in business.



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