I'm curious, has any company (IT or otherwise) ever beaten an incumbent with a long headstart & network effects by creating their own walled garden? I can't think of any, but surely there must be one.
Hmm facebook hasn't yet beaten myspace. I think MS vs lotus also works, though the network effects arent' as strong. I wonder whether all the examples are from microsoft.
1. Carrying your old school monitor to the post office to send it
2. Meeting people face-to-face and that uncomfortable stilted conversation.
Solve those two problems.