I think my frame.work is doing the "kinda hard" click thing too. Did you just break it in, or change something mechanically? I mostly use the keyboard, so it's a very minor annoyance to me.
> Pressing the bottom center of the touchpad firmly a few times has resolved the issue in some cases.[1]
Said in a slightly different way:
> There were also a small number of early units produced that may have contact issues on the physical switch on the Touchpad. Try pressing the bottom middle of the Touchpad firmly a few times to see if that resolves the issue. If it does not, please contact Framework Support.[2]