Installing a TPM module and then failing to get the computer to boot suggests that they don't know how to use the TPM in concert with an operating system. It's possible they don't even know what TPM is for or why they enabled/installed it in the first place.
Of course I know how to use a TPM and why one might use it. It's rather unfair of you to assume that I don't because the hardware I bought doesn't function properly.
The computer failed to POST after I put in the dTPM, nothing to do with the OS. It's either an issue with the dTPM or the motherboard, but I couldn't figure out what the problem was and didn't want to keep spending money. The motherboard manufacturers provide very little information about how their dTPM interfaces work, and nowadays it can be difficult to find genuine OEM dTPMs due to Win11-related stock shortages.
