It was profitable those 2 years, then they lost a big lawsuit which caused a pretty big loss in 2020. But overall since its IPO 2013 and 2020 were the only years where its cashflow actually got worse - overall it was trending towards a more sustainable cashflow. By silicon valley/US corporation standards that's far from a dumpster fire or anything.

https://www.netcials.com/financial-net-profit-year-quarter-u...