Usually there's a tacit assumption of how the system works, how the users are us...

		roughly on Aug 11, 2023 \| parent \| context \| favorite \| on: Squeeze the hell out of the system you have Usually there's a tacit assumption of how the system works, how the users are using the system, or something else about the system or the environment that causes that - it's not that the answer wasn't known, it's that it was assumed to be something it wasn't and nobody realized that was an assumption and not a fact.

That's just an unknown unknown masquerading as a known known.