> Actually, that’s the root of my org’s current capacity problems. They weren’t cheating a metric, but they were under pressure to deliver as much as possible. So they deferred a bunch of maintenance and took some questionable engineering shortcuts. Now they’re paying the price.
> Unfortunately, you can get away with cheating this metric for a long time. Years, really. It’s not like you cut quality one month and then the truth comes out the next month. This is a metric that only works when people are scrupulously honest, including with themselves.
I fear this is what's happening at basically every major tech firm in the world right now. We might not fully realize the stupid breakages and tech debt of these decisions (namely: layoffs and large refactors of the product and system to inject AI everywhere) for _quite_ some time. I fear it'll be just like "social first" and "mobile first" iterations of the web that create a bunch of cruft to be cleaned up later.
> Unfortunately, you can get away with cheating this metric for a long time. Years, really. It’s not like you cut quality one month and then the truth comes out the next month. This is a metric that only works when people are scrupulously honest, including with themselves.
I fear this is what's happening at basically every major tech firm in the world right now. We might not fully realize the stupid breakages and tech debt of these decisions (namely: layoffs and large refactors of the product and system to inject AI everywhere) for _quite_ some time. I fear it'll be just like "social first" and "mobile first" iterations of the web that create a bunch of cruft to be cleaned up later.