Interesting case study, but I'm skeptical of the broader implications. Pinecone is notoriously expensive compared to other vector database services. A horizontal price comparison reveals several better options in the market.
Removing the calculator doesn't solve the core issue - it just obfuscates costs and makes it harder for users to compare options upfront. In my view, this approach merely reduces the comparison stage, potentially leading more uninformed users to upload data without fully understanding the pricing implications.
While simplification can be valuable, in this case it seems to benefit the company more than the users. A better approach might be to improve the calculator's accuracy and usability rather than removing it entirely. Transparency in pricing is crucial, especially for B2B services where costs can scale quickly.