Exfil all your data and find a new service. Not hard. Cost of business with any start up, be prepared to exfil in 3 mo at any time. Run into this over and over.
I’d argue detailed accounting data is reasonably hard to package up into a nice format to easily import into a new system, especially having confidence that you migrated everything successfully without getting a nasty shock a few months down the line.
(It's a nontrivial problem but there's at least a reasonable check—"Did the balance sheet, P&L, and cashflow statement generated by both systems match")
This is very cool! Nice to see there is something in the space to unstick some very stressed out Bench customers. Making sure everything reconciles definitely makes sense, I’ve worked on ledger systems in the past so I always look at these problems with a skeptical eye :)
One of my first jobs was writing integration software for different accounting packages, and BOY OH BOY are you correct.
Many (most) packages have an API, but transferring data in and out requires deep knowledge of systems, their special pricing rules, their tax rounding rules (which is also different for every country) and many many other things, it was difficult enough for someone with years of experience in this domain to get right, the chances of even a senior developer doing this properly without field experience is zero.
