My counterpoint is I first worked for a computer company starting in the mid-80s (I had an earlier professional job but not in tech). If I were to be time travelled back to that role today, I'm sure I would be absolutely frustrated by the utter inability to get timely information about just about anything.
Sure. But there would still be a huge amount of frustration if you're used to having the information (and being able to quickly get something delivered) at your fingertips. Of course you'd adapt. But I don't think most people would think it was better in any way, shape, or form.
I do still use my local yellow pages every now and then because local tradespeople are terrible about advertising on the internet in general and I don't have many neighbors. But word of mouth is better when you can. The general contractor who will hopefully do a big job for me after a fire is a reference from a local electrician who helped get my power turned back on who was a reference from the deputy fire chief.