>>But when you hit some critical outage, edge case, etc., those people running the systems have such a different relationship to the system having simply maintained it vs. built it.
Long stays in most companies are practically non-existent these days, apart from a few folks who are present for long, unfortunately these people are often called lifers, coasters etc.
Simply put, no one person can say they contributed most to the building of a system. Barring very few rare projects.
So you already need the runbook, documentation model to run things, for the reason people themselves work along those lines.
Long stays in most companies are practically non-existent these days, apart from a few folks who are present for long, unfortunately these people are often called lifers, coasters etc.
Simply put, no one person can say they contributed most to the building of a system. Barring very few rare projects.
So you already need the runbook, documentation model to run things, for the reason people themselves work along those lines.