I am not so sure that the schools necessarily should make it their problem. Sure, compulsory primary schools should try pretty damn hard to drag pupils along. However, once one gets to the tertiary level of education, one should (1) have the academic credentials/prerequisites needed for the chosen program of study (otherwise the admission process has failed or the grades have been inflated/made up) and (2) desire to learn.
Of course, be a good human and reach out a helping hand to those that seem to struggle but, if you have students who truly do nothing, want nothing and try nothing then just move on? If they fail in their first semester then they are not there the second.
Maybe colleges shouldn't have accepted these kids in the first place or shouldn't move them along. But I think the author is raising a different alarm -- the number of kids who "do nothing, want nothing, and try nothing" seems to have spiked significantly. Public schools, at least, have a mandate to care about this.
I think the problem of student motivation is much broader than this author's college; I've heard it echoed by so many professors lately, but never as poignantly.
Of course, be a good human and reach out a helping hand to those that seem to struggle but, if you have students who truly do nothing, want nothing and try nothing then just move on? If they fail in their first semester then they are not there the second.