They should know that crap software is rarely intentional as they make it out to be in the initial version of the text, what you get is what they are able to build in the environment they are in (that matters too). Capability and environment.
I think the Reddit mobile website team might be the exception to that. What they make is a particular brand of unusable and from what I remember there is evidence of them talking about how that was intentional.
Reddit is trying to steer everyone into using their mobile app, which schlorps up as much personal data as it possibly can. I normally don’t go in for the whole mustache twirling thing, but given their previous actions in shutting down all third party apps, I’m fine in this case with accusing them of outright malice.
I think they recently banned people from creating their own API keys, which is a thing that people were doing to enter into their third party apps to bypass the ban - every copy of the app was registered as a single-user app. Now if you want to make any app or bot, you either screen-scrape, steal an API key, or get the approval of Reddit management.