I read it as Tesla picking nits and ignoring the big picture issues. E.g.
* It's clearly quite hard to find the supercharger at night.
* Tesla should do a better job of indicating non supercharger charging options. This would almost have solved all the problems on its own (I got short of power owing to lousy weather and had to make a side trip to a nearby charging station.)
* Tesla's tech support people are giving out unclear (perhaps not incorrect so much as ambiguous or easily misunderstood) advice. Tesla does not dispute the advice the reporter claims to have received... Training problems?
* The car's software provides insufficient information w.r.t. charging (or buries the lead).
* The car's software doesn't account for temperature well, including not warning about overnight charge/range loss due to either heating or a cold start. I assume it has thermal sensors.
Either the reporter consistently misreports his speed or the Tesla is simply logging the wrong speed, which is entirely possible based on the variance in wheel size from spec. (I don't know the distances involved, but it should be easy for folks to verify either way.)
The 80mph (or 65-70mph if miscalibrated) speed spikes aren't worth mentioning. If you drive in traffic, rapidly overtaking someone to avoid a problem is commonplace and does not bear on the discussion. Making points like that actually undercuts Tesla's case.
* It's clearly quite hard to find the supercharger at night.
* Tesla should do a better job of indicating non supercharger charging options. This would almost have solved all the problems on its own (I got short of power owing to lousy weather and had to make a side trip to a nearby charging station.)
* Tesla's tech support people are giving out unclear (perhaps not incorrect so much as ambiguous or easily misunderstood) advice. Tesla does not dispute the advice the reporter claims to have received... Training problems?
* The car's software provides insufficient information w.r.t. charging (or buries the lead).
* The car's software doesn't account for temperature well, including not warning about overnight charge/range loss due to either heating or a cold start. I assume it has thermal sensors.
Either the reporter consistently misreports his speed or the Tesla is simply logging the wrong speed, which is entirely possible based on the variance in wheel size from spec. (I don't know the distances involved, but it should be easy for folks to verify either way.)
The 80mph (or 65-70mph if miscalibrated) speed spikes aren't worth mentioning. If you drive in traffic, rapidly overtaking someone to avoid a problem is commonplace and does not bear on the discussion. Making points like that actually undercuts Tesla's case.