If it is a statistically rare event then offering a full refund shouldn't be muc... | Hacker News

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		avalaunch on Feb 17, 2014 \| parent \| context \| favorite \| on: What happens when a host cancels with Airbnb? If it is a statistically rare event then offering a full refund shouldn't be much of a hit to you. If that's not the case then you should let renters know up front that there is a statistically significant chance that despite reserving a room, they may not actually get a room.

brianchesky on Feb 17, 2014 [–]

In this case the guest was, and always would be, offered a full refund when a host cancels. Unless you are referring to something else...?

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