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Putting the Chat into Snapchat (snapchat.com)
123 points by dnlserrano on May 1, 2014 | hide | past | favorite | 82 comments


I think this will be big, specifically the video aspect. Removes the biggest problems with video chat (Skype, hangouts etc.) feeling 'weird'. My immediate thoughts:

A) Don't feel like you're getting roped into a long conversation (you have to hold down on the screen, so of course it will be short!)

B) Doesn't feel like you are bothering people by calling them without knowing if they are free to videochat (they are clearly using snapchat at that moment so they're probably not too busy)

C) No need to have something specific to talk about; can just say hi quickly and see what your friends are up to.

D) As a bonus, if you are messaging with someone in the text interface and get to a point in the conversation where you need to communicate something complex, just use the video chat feature for 20 secs. and then go back to the more async g-chat style text messaging.


The video aspect of it seems like a fantastic feature and I think your point A is very important. At least for myself, I have friends and family that are far away and I love to talk to, and would love to have quick chats with more often, except that when we start talking it ends up taking hours, so I'm hesitant to get into it unless I know I have the time to spare.


That's the first thing that came to mind and I couldn't have said it better. I want to use facetime/skype with family/close friends, but it's just so awkward and cumbersome to get on a call.


I wonder if we need an update to jwz's famous quote [0]:

"Every program attempts to expand until it implements user-to-user messaging. Those programs which cannot so expand are replaced by ones that can."

[0]: http://www.jwz.org/hacks/


Just as a clerical point, it would be better not to put a modified quote inside quotation marks. Currently, it looks like you're quoting the cited article when you're not.


Really, the quotation marks need scare quotes, so you know they're just so-called quotation marks: "'"<modified quotation here>"'"


Ah, that's a fair point. My intention was to show what I thought the updated version would look like.

I'd edit if I could, but I'm already past the edit window. Alas.


The way I see it, Snapchat as a unique fun little app that had a very specific use case. That's what users loved about it.

But VCs aren't so keen on quirky little apps... they want an app that everybody uses all the time. This release is an attempt to take Snapchat more into the mainstream messaging market, even if that means losing its original appeal.

VCs would rather pursue a small chance of being number 1 in a major category to a big chance of being a popular niche player.


What would that update be? Or is "user-to-user messaging" explicitly text messaging?


The original quote is about mail:

"Every program attempts to expand until it can read mail. Those programs which cannot so expand are replaced by ones which can."

Which itself may have been derived from an earlier Usenet quote about MIT [1]

"Every program in development at MIT expands until it can read mail."

[1] http://en.wikipedia.org/wiki/Jamie_Zawinski#Zawinski.27s_law...


That's a poignant observation.

Just on my front page, 5/20 apps can send direct messages.


Dragging your video bubble from the top of the screen to the bottom causing a switch to the front facing camera seems like a really clever design decision.


It sounds like it might be a little RSI-inducing though, having to press your finger down all the time.


You already do this every time you scroll, it's no more RSI-inducing than viewing a standard webpage


How often do you flip in the average call?


It probably depends what you're doing with the caller ...


I'm gonna make an assumption that you (and many people on here) sit all day and probably don't exercise intensely regularly, eat healthily, or sleep very well.

I don't think "RSI" by swiping on a screen is your most pressing health concern.


Okay, but at least some of your assumptions are wrong. I recommend melatonin and the flux app for great sleep.


You're right, we should all of us just give up and develop RSI


You're pretty much forced to if you maintain the design constraint that you must be touching the screen.


I'm pretty torn on this. In my main circle of Snapchat friends, we use the app to make creative messages for each other that can't be seen again. It's really special because it feels like we're all hanging out again back in college: we're funny, spontaneous, a little bit inappropriate, and outsiders just won't get the jokes.

My own want for the update was to focus more on allowing us to express ourselves: give us easier and better tools to enable us to make messages more fun for each other. The feature could have been allowing users to record drawing strokes over a video or picture (sort of how Draw Something images presented themselves to the guesser) to give us another dimension to play with, time.

Instead the app just moved toward the mainstream app features, which are all mostly the same.


I think the main thrust of the update is providing this ephemeral face-to-face 'meeting' of your friends throughout the day, as if you're seeing them in the corridor, just like college. The text chat seems to be more of a platform for facilitating that.


I was thinking this. How for example, besides a tweaked UI and the ability to draw on an image/video before sending, is this now any different to Wottsapp?


This is a great. I find that half my snapchats are boring photos of my face, lunch, or coffee mug, just so I can put a caption over them. No more!

It also seems like a full on attack against Facebook messenger.


It also destroys Mark Cuban's CyberDust. He wasn't too happy when I pointed that out:

https://twitter.com/patel0phone/status/461872015599996929


I even imagined reading his response to you in his voice...


I would say full on attack against Whatsapp


Totally agree about Facebook messenger. This is a game changer. FB messenger is going to be the I'm-on-the-subway-and-don't-know-anyone-so-I-better-not-look-silly kinda app, and that's boring.


I'm-on-the-subway-and-don't-know-anyone-so-I-better-not-look-silly kinda app

Hmm, what does this mean? I really don't understand, sorry! Sounds interesting though.


It means people will user Facebook messenger when they are not comfortable with the place they are in. If I'm at home, at my university or my cousins' I will chose Snapchat over Facebook messenger, because I'll feel free enough that I can talk and goof around with that app, in a way that is not possible with Facebook... yet! Also, I think there are people less boring than me who will not give a damn and will use Snapchat's Chat everyday, everywhere, and that's going to be awesome. As clichéd as it might sound, they really are changing the way we communicate.


If the newest update is anything to go by (auto sending image as soon as it is taken) FB messenger is trying to get away from that


I think he's referring to lot of people that spend their time mindlessly sifting through their smartphone in order to avoid eye contact with a stranger.


And also that if someone sees you "selfie"-ing you will likely feel silly, whereas Messenger isn't as publicly silly.


I think the fact that it's in Snapchat combined with the disappearing messages will yield different use than FB messages. I think it'll be used for when I'm bored and feel like sending silly messages, rather than serious conversations.


Really cool design, I love the dragging of the bubble to choose a camera.

This is starting to move away from the original value prop of Snapchat. If you can save chat bits, what's the difference in using any messaging service. Also, who usually is taking selfies or is using text message to talk to someone when they want to video chat? During most hours when you're on the go, you send asynchronous media since it's easier to create and digest that content from both parties. This feature won't add to the success that they've seen from their core product, just cause a nice little bump in traffic - not a game changer.


I would argue that a good portion of snapchats use happens in extended conversations (for example, flirting). Adding the ability to quickly drop into video to share something will feel pretty organic and add to the experience.

It may not add to their original value prop, but it is a value add to the way people are actually using the product.


Snapchat has an advantage in adding new features like this in that their user base is one of the trendiest groups out there. They are young, hyper-social, and early adopters who have very high affinity for the service. I believe Snapchat can get them to use new features like this, where others like the bigger, slower, and less cool Facebook, would not get the same type of adoption.


Doesn't this start to erode the spontaneity and key purpose of Snapchat?

To what extent do you think this is feature creep?


I think it's supposed to be ephemeral (not spontaneous). The ephemerality doesn't change with this update as the conversations disappear when they're completed (with the option to save important messages). Similar to conversations IRL I guess. You speak with someone, note down/save important things such as addresses and then everything else is lost.


When are they going to put proper encryption into Snapchat?


This is an interesting part — they're focussing so much on the product but the underlying protocol is still vulnerable to use outside of the app itself, leading the way to spambots, saving of snaps and general degradation of the "niceness" of the ecosystem.


I'm not sure why, but it delights me to imagine Snapchat demolishing FB in the messaging wars, particularly after FB spent $19B on Whatsapp.

I think these are some pretty awesome new features. I just got the update via Android, but my friends don't seem to have it yet. I'm excited to try it out, but I don't think I'll ever get completely away from Hangouts, since I use Drive/Gmail to run my startup.


Don't you mean taking the snap out of snapchat?


This is amazing! I love the subtle swipe down to change from back camera to front facing camera.


I like this. It'll give me a lot more reason to use Snapchat. Currently I've sent only a few snaps but I use Facebook Messenger all the time. If my friends started using this I would become more active on Snapchat.


As a user I always found it annoying that I couldn't answer to a snapchat in the app itself (without taking a picture and writing something in it). I always had to go to snapchat or fb messenger to answer.


There is no send button next to the chat. seriously? I type something and try hitting that button and it goes into video mode. And I also had the app crashing multiple time on iPhone 5s today.


It's in the keyboard


What's their differentiator now?

Of course current users might say "great, another feature i want!", but, wont this just muddy their market position?


I still can't believe they turned down $3bn.


Look at how much Facebook paid for Whatsapp. Features like this new chat feature will probably help SnapChat grow a lot bigger - then Facebook will come back with a much bigger offer.


Maybe. I can't think of much I could do with "maybe" $30bn, that I couldn't do with "definite" $3bn though!

- A lifestyle programmer.


Well said. Pigs get slaughtered, too.


Can Facebook afford a much bigger offer?


$152 billion market cap. They produced $922m in free cash flow in Q1 and had $12.63 billion in cash at the end of Q1 (so they have plenty of cash as well). Zuck can use it all at his discretion.

They could drop $20 billion on Snapchat tomorrow morning and there's nobody that can stop Zuckerberg from doing it if he thinks it makes sense.


The founder, Evan Spiegel, was born in to a rich family. He doesn't need to worry about a huge exit to make his buck in.

It's in some ways nice to have a fun little app reject a huge corporate takeover and just keep developing in its own direction without any kind of cloud hanging over it.


This is something that I was missing a lot! I like snapchat, but hate to take stupid pictures just to send message.


I suppose the natural follow up question is, how will this affect my Snapchat score?


clearing messages when you leave the chat window will make people not use it


Not sure why someone felt the appropriate response was to downvote you rather than voicing their disagreement. I think you're right.

With WhatsApp picking up speed in my close friend circle, Facebook messenger being used for everyone else, and the occasional Google hangouts messages when I feel like being online, I don't think even taking the "ephemeral" approach is going to make a difference in persuading me to start picking Snapchat over competing platforms. Snapchat is fun because as other users mentioned, I get to send bullshit one-off joke snaps to my friends. I don't want to maintain a conversation of any sort through another app. However, knowing the conversation is immediately cleared further dissuades me. The point of this feature is that it's good for non-committal "conversations" and very easy to engage/disengage. But I already have WhatsApp for that, and I have group conversations there, and my messages aren't deleted.


Snapchat has always been more about the one-to-one messaging. Yes you can do one-to-many, but it still gives a more personal feel than a many-to-many group message. You had to click on that person to send it to them, you actively thought about them no matter how instantaneously.

I use Snapchat for both very close friends and acquaintances too, I can send both inside jokes or just a simple hello to someone I haven't spoken to in a while. I don't feel an obligation to respond to snapchats and don't feel ignored when someone doesn't respond to mine, how I would via text, or facebook messenger.

I personally never use facebook messenger. I've had it turned off for a couple of years now and only use it on the rare occasion that a friend changed phone numbers (friends moving abroad mostly) and even that is just to get their new number so I can use whatsapp or text messaging. As for whatsapp I strictly use it for large, on going, group messages or friends in other countries. But I guess everyone has their own use-cases.


Is the update only available in the US? nothing here in Portugal


It's probably still rolling out to all App Stores (it can take a few hours).


I still don't have it and I'm in the US :(


Nothing in the UK yet either.


Neither in Australia.


I just got the update now. Check again. I'm really liking the new UI.


i guess we outside US going to get it later.


Anyone know which video chat API they're using?


Does it say when it is getting released?


Really? now starts a new form of vulnerability :3 personal stuff


Worst Update Ever.


I think it would add more to the discussion if you explained your reasoning.


look at all those teens without credit cards liking the tumblr post.


The technology of the internet sure has come a long way!


It's not a coincidence that they are coming out with new features right before CyberDust is about to become big(they are coming to Android this month). I will switch to CyberDust as soon it comes to Android not just because it's better than snapchat functionally, but because it doesn't reveal the people you talk to most to the whole world. I know a lot of people that don't have snapchat specifically for this reason.


CyberDusts leading app store reviews are so obviously shilled it hurts. They actually read like they were written to go in the description section.


BTW, CyberDust is Mark Cuban's response to the SEC charges.


Not a fan. Almost everyone I know has stopped using Snapchat. Its servers are god-awful - don't work 50% of the time here and people have got tired of seeing friends' sushi pictures & selfies 24/7.

Also, choosing not to support Windows Phone (and apparantly not even recording WP users' requests) is a really stupid move in my opinion.

Furthermore, I see no reason why Snapchat should be preferred over Facebook Messenger. If you want to share a moment with a friend, you might as well share it for more than 10 seconds. Messenger always works reliably for me. Snapchat doesn't. Case closed.


Also, Facebook itself, not taking into account its Messenger, is dying out - 90% of the newsfeed is covered with posts from sites like The Verge or any other sites that you follow. The actual amount of stuff that you care about is 2% of it all. Can't honestly remember someone posting a legitimately interesting status update. Instead, I see selfies and news.


On Android the Snapchat apps keep crushing.

I know I have a fancy red phone nobody uses (I think it's called NEXUS 5 from a company named Goodle or Google, I can't remember).

So, before putting new stuff in the app, please fix it!


Snapchat has long been unstable on the Nexus 4. For almost a year now.

https://code.google.com/p/android/issues/detail?id=67113




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