...the checkout experience at Walmart is usually abysmally slow (self-checkout makes is sometimes OK).
Checkout was why, when I last lived in densely-populated areas, I would put off the WalMart run until I absolutely had to go, for those things Target or other stores didn't carry. (Out here in the hinterland WalMart seems adequate.) It has been a few years, but in my experience self-checkout did not speed up the process. It seemed as if most of my fellow shoppers might have had better luck if they'd been asked to operate the Space Shuttle.
self-checkout is hit and miss. I really really really wish for 2 things:
1. "beginner" flag on some self-checkout systems
2. An actual roped walkway up to the self-checkout area, like in a bank. You get to the front, you choose the next available area. I've lost track of how many times someone was 'behind' me, but walked past me to grab a kiosk I was walking towards. insane.
There's so many ways self-checkouts can be improved, I don't believe for a moment the arguments against it when I read "people prefer live tellers". There are a few live tellers I prefer, but I don't prefer live tellers overall over self-checkout, but self-checkout is implemented so poorly at so many stores... argh...
Checkout was why, when I last lived in densely-populated areas, I would put off the WalMart run until I absolutely had to go, for those things Target or other stores didn't carry. (Out here in the hinterland WalMart seems adequate.) It has been a few years, but in my experience self-checkout did not speed up the process. It seemed as if most of my fellow shoppers might have had better luck if they'd been asked to operate the Space Shuttle.