For instance, that is the aim of IBM's Watson project. Certainly, if you create a program capable of answering useful questions (a "deep QA" system), then that is a praise-worthy effort. But that is not the aim of chatbots, which are not QA systems or automated support systems.
In fact, advanced QA systems will probably never be convincingly human, as they are designed to be useful rather than to trick people. Watson is a good example of this.
In fact, advanced QA systems will probably never be convincingly human, as they are designed to be useful rather than to trick people. Watson is a good example of this.