Today I finally gave up Trac for Lighthouse (I need to let customers file bugs).... | Hacker News

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		tptacek on Sept 22, 2009 \| parent \| context \| favorite \| on: Ask HN: When to get customers' billing info? Today I finally gave up Trac for Lighthouse (I need to let customers file bugs). Lighthouse won't take my credit card information up front; I had to get a free account and then upgrade it. I actually found it annoying. On the other hand I'm sure patio11 will tell you that nothing bounces prospects faster than a credit card signup.

donw on Sept 22, 2009 [–]

It bounces me. I don't want to have to hand in payment information to even take a look at a product before I can use it.

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