Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

I'm not sure it's a matter of frequency, but rather a matter of value that the service ultimately provides.

Biggest concern with Google's business model initially was that they are "just a search engine" meaning they don't get as many page-views as portals. However Google managed to make more money than portals because ultimately they provided more value to the adviser (less impressions, but more targeted). At the end of the day, Google's service was intrinsically valuable - if they charged an annual fee to access the search engine, lots of people would pay up. The business model extracted that value, albeit in a different fashion.

You can't monetise trip planning with advertising indeed because there aren't enough users to make that model work. But if it's a valuable service - you should be able to charge a small fee for it. "We'll help you plan your trip for $10. Or $20 if you want us to put in some human effort". Given that it takes X hours to plan a trip, and a user's average wage is $Y per hour, some number should make sense. And of course the service would generate leads and other commissions.

Would anyone pay $10 for a service that planned a trip for them? I'm afraid not many people would, which means it's just not as valuable as people believe it is.

Up-market travel agencies plan trips for wealthy clients for free - there's plenty of commissions to go around - so that model works. Trip planning "software" however doesn't seem to provide enough value in its current form, but that doesn't mean it isn't feasible. If someone booked my flights, hotels, restaurants, tours, sight-seeing, theatres etc for a 2-week journey for me, they'd probably have a decent revenue stream from commissions alone (hotels pay 15%). Hell, I know a guy that plans trips for high-net-worth individuals and takes 10% of everything they spend.

I think the problem is that too many startups are afraid of the human element involved - having people make recommendations doesn't scale - they say. However a semi-automated approach, that gave you a real PA / concierge service throughout your trip would actually provide sufficient value imo. I know many wealthy people that would pay significant sums to have the whole thing planned (and booked!) for them in advance. Monopolise the up-market niche of VIP travel planning, before going mass market and you have a shot at a profitable business.



Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: