That labor is a commodity is not an "idea", but in the case of Uber drivers and the Foxconn workers who assemble iPhones, a fact. It is a fact because that's how those jobs and service/production processes have been designed. The work has been broken down into their smallest parts, so that it will require no special skill or intelligence to perform them. As anyone can do those jobs, they have been de facto commoditized.
For someone who cares for the wellbeing of people at the bottom of the enterprise pyramids, the goal should be to design new organizations, with jobs that have latitude for learning and development, that is multi-disciplinary and creative. And many of the worst jobs today should be automated because they are not fit for human beings.
In that regard, it's been a fact since the division of labor was first outlined (and then fetishized) in the late 18th century. In terms of breaking down the tasks needed to build the final product, early Ford factories were just as efficient as modern Foxconn assembly plants.
I'm not arguing whether it's a fact or not. Culturally, in 2015 America it's a fact. In 1915 America, the same "fact" would have been handily rejected, even by conservative minds. Most people only read the first chapter of Wealth of Nations where Adam Smith extolls the virtues of the division of labor. The second half of the book, where he warns that the division of labor taken to the extreme could result in unfathomable social ills, and we ought not ever travel down that path, is usually conveniently ignored.
I'm all for automating jobs that technology deems unnecessary. The solution isn't to push everyone into some multi-disciplinary creative class. Many people would be very happy as uber drivers, or any other menial job, if they were treated with respect by their employer. I'd say the solution begins with treating workers with dignity and respect.
>I'm all for automating jobs that technology deems unnecessary. The solution isn't to push everyone into some multi-disciplinary creative class. Many people would be very happy as uber drivers, or any other menial job, if they were treated with respect by their employer. I'd say the solution begins with treating workers with dignity and respect.
I agree, but the problem is not a moral problem but a business problem. How do you design a product, and then the process of making that product, so that you can afford to treat employees well in a competitive, global market? I'd even put it like this: How can you turn paying employees more into a competitive advantage?
>The solution isn't to push everyone into some multi-disciplinary creative class. Many people would be very happy as uber drivers, or any other menial job, if they were treated with respect by their employer.
I'm not going to use Uber if they are paying the driver $40/hr as a real employee (which translates to closer to $80/hr cost) simply because it will cost more than a cab at that point.
For someone who cares for the wellbeing of people at the bottom of the enterprise pyramids, the goal should be to design new organizations, with jobs that have latitude for learning and development, that is multi-disciplinary and creative. And many of the worst jobs today should be automated because they are not fit for human beings.