Hacker News
new
|
past
|
comments
|
ask
|
show
|
jobs
|
submit
login
The freedom to leave is what makes customers stay
(
dri.es
)
3 points
by
speckx
12 days ago
|
hide
|
past
|
favorite
|
2 comments
PaulHoule
12 days ago
[–]
See
https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty
reply
razor_blog
12 days ago
|
parent
[–]
Thanks for that comment. I didnt know Hirschmann, but now I will write an essay about this.
reply
Guidelines
|
FAQ
|
Lists
|
API
|
Security
|
Legal
|
Apply to YC
|
Contact
Search:
reply