See https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty | Hacker News

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		PaulHoule 12 days ago \| parent \| context \| favorite \| on: The freedom to leave is what makes customers stay See https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty

razor_blog 12 days ago [–]

Thanks for that comment. I didnt know Hirschmann, but now I will write an essay about this.

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